FREQUENTLY ASKED QUESTIONS

1. COVERAGE - Local professional photographers backed by a nationwide network serving markets coast to coast. 2. EXPERIENCE - Over 1.3 million properties captured, with expert attention to lighting, angles and composition. 3. TRUST - Fully trained and insured photographers, with FAA-certified drone pilots for commercial flying.

Shot with professional equipment, Premium Photos use the HDR method to capture the best lighting possible. Because we capture in RAW, you get 150X more color and light ranges when compared to JPG.

High Dynamic Range (HDR) photography is the process of taking multiple images at different exposures and merging them together to create a single image. This is ideal for real estate because you can capture the bright windows clearly without losing the details of the interior. OBEO’s HDR product is captured with the highest quality equipment and 2X more exposures than Premium Photos.

Photo-only photoshoots take between 30 – 45 minutes for most average size homes (around 3,500 sqft). Luxury Estates that have special architectural details typically take 1 hour. Adding 3D and other products will increase the photoshoot time.

No matter how great the quality of the photography, a cluttered home is equivalent to showing up to your profile glamour shot in jammies and bedhead. We provide all cients with a PDF checklist to help prepare the property for the day of the shoot.

You will choose the number of photos to be captured when placing the order. We suggest at least 1 photo for every 100 square feet of the property (ie 2,500 sq ft - 25 photos).

When you download images, you can choose from pre-set sizes that include Print quality and other web-optimized sizes. You can also type in any dimensions that you want. Your high-quality images remain in your OBEO account to use whenever you want.

OBEO has the fastest editing in the industry, delivering you images by 7am the following morning of the photoshoot in most cases (excluding Sunday).

Click the Order Now button in the top-right of your screen to see rates in your area.

All major metros are covered in each state and many surrounding and rural areas. If you have a property outside of our normal coverage areas, it might take a bit longer than normal or a travel charge may apply. If you want to make sure we have coverage in your area, contact us today!

No. You do not need to be present, but our photographer will need access to the property. We highly recommend that you walk through the property prior to the photoshoot to make sure it is ready to be photographed. De-cluttering the home is the responsibility of the property owner. If you have specific shot requests, please communicate those to the photographer before the photoshoot.

Schedule conflicts happen. Courtesy is best practice. If you cancel on the day of the photoshoot, or the property is not ready when the photographer arrive, we do charge a $50 fee.

Yes! If you prefer a photographer, simple install the Preferred Photographer App in your OBEO Account and select the photographer you’d like to receive all your future orders. If they aren’t available, don’t worry, our Support Team will introduce you to other photographers who produce the same consistent high quality.

If we captured the images, then technically OBEO does…but we give you permission to use these photos however you see fit for as long as you want. If you uploaded your own photos for us to edit, then we’re just the editor, not the owner.

We have some of the brightest minds in the industry and we’re here to help! Call 800-729-6236 or email support@obeo.com